PRIVACY POLICY
Last Updated: May 26, 2025
1. INTRODUCTION
ByteWorks LLC-FZ ("ByteWorks," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events (collectively, the "Services").
Scope:
This Privacy Policy applies to all websites, brands, and services operated by ByteWorks LLC-FZ, including but not limited to:
• byteworks.tech (ByteWorks)
• lucenor.tech (Lucenor)
• Any additional brands, domains, or services owned or operated by ByteWorks LLC-FZ
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our Services.
2. INFORMATION WE COLLECT
We may collect information about you in various ways, including:
2.1 Personal Data
When you visit our website or use our Services, we may collect personal data that you voluntarily provide to us, such as:
• Name
• Email address
• Phone number
• Company name
• Job title
• Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:
• Your computer's IP address
• Your browser type and version
• The pages you visit
• The time and date of your visit
• The time spent on each page
• Other details about your visit
2.3 Cookies and Similar Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect for various purposes, including to:
• Provide, operate, and maintain our website and Services
• Improve, personalize, and expand our website and Services
• Understand and analyze how you use our website and Services
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process transactions
• Send you technical notices, updates, security alerts, and support messages
• Prevent fraudulent activities and security breaches
• Comply with legal obligations
4. DISCLOSURE OF YOUR INFORMATION
We may share your information with third parties in certain situations, including:
• With service providers who perform services for us
• To comply with legal obligations
• To protect and defend our rights and property
• With business partners with your consent
• With your consent or at your direction
5. DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
By using our Services, you consent to the transfer of your information to the United Arab Emirates and any other country in which we or our service providers maintain facilities.
8. YOUR RIGHTS UNDER UAE LAW
In accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable data protection laws, you have certain rights regarding your personal data, which may include:
• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right to withdraw consent
To exercise any of these rights, please contact us using the contact information provided below.
9. CHILDREN'S PRIVACY
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12. CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
ByteWorks LLC-FZ
Email: [email protected]
Phone: +971 4516-3600 Ext: 8507
Address: Meydan Grandstand, 6th floor, Meydan Road, Dubai, UAE
13. GOVERNING LAW
This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
