Blog
Here you’ll find technical articles, research notes, and reflections on projects we've worked on. Topics include infrastructure, security, systems engineering, and emerging technologies.
Regulated Finance: Architecting Security Beyond Compliance
The financial sector faces an unprecedented confluence of advanced cybercrime, increasingly stringent regulation, and the inherent complexities of digital assets. From record-setting fines against crypto platforms to sophisticated cross-border fraud schemes, the operating environment demands a fundamental re-evaluation of security postures. The stakes are immense: operational stability, market integrity, and customer trust hang in the balance. In this landscape, a strategic investment in transparent, collaboratively secured, and blockchain-native financial infrastructures is no longer optional for regulated finance.
When the Model Lies: Observability, Risk & AI Transparency
A Canadian traveller, Jake Moffatt, asked Air Canada’s website chatbot whether bereavement fares could be claimed after travel. The bot invented a 90-day refund window, Mr Moffatt bought a CA \$1600 ticket where he should’ve paid CA \$760, and the airline later refused to honour the promise. In February 2024 A civil tribunal ruled the answer “misleading” and ordered Air Canada to reimburse the fare, interest, and costs—more than CA \$812 in damages. One hallucination became a legal court case, caused reputational damage, and about CA \$1,000,000 in indirect costs. That story is no longer an outlier. LLM errors are creeping into contracts, trading systems, and operational dashboards. The common thread: a lack of deep observability.
